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What happens once you booked your cruise
Why is email better than phone? The phone requires a minimum of two people to connect to get an answer. Email allows one to ask the question and the other to answer he question without having to connect with each other. You can call an agency, but that does not mean the person you need is available to take your call. Even if they are available, they might have to research the answer and still get back to you. Then you have to hope the return call comes when you are available. With email your answer will arrive and wait for you. In all our years we have not found anything that could not be done on the phone and also done by email. Our clients think email is better than the phone. You even get a written record...no communication errors later...no questions about what was actually said. |